FAQs

  • Check-in is 2pm and check-out is 11:00am.

  • Campground Cancellation & Refund Policy

    • 1. Policy & Fees

      All cancellation requests must be submitted by email to: info@thousandpeaksresort.com at least 48 hours before the scheduled arrival date to qualify for a refund, less the applicable cancellation fee:

      •  One-night reservations: A $20 cancellation fee will apply.

      •  Reservations of two nights or more: A cancellation fee equal to one night's campsite rate, will apply.

      The applicable cancellation fee will be deducted from the amount paid, and the remaining eligible balance will be refunded.

      Cancellations received less than 48 hours before the scheduled arrival date will result in forfeiture of the entire reservation payment.

      2. Weather, Smoke, Air Quality, Travel Delays & Personal Circumstances

      Our campground operates in an outdoor environment where weather conditions, wildfire smoke, and changes in air quality can occur. Cancellations or early departures due to rain, unfavourable weather, wildfire smoke, poor air quality, or personal concerns about outdoor conditions are not eligible for refunds.

      Cancellation fees and forfeiture terms will not be waived due to personal circumstances or travel-related disruptions, including but not limited to:

      • Traffic delays or congestion
      • Highway closures or road conditions
      • Vehicle breakdowns or accidents
      • Missed flights or other transportation delays
      • Illness or injury
      • Changes in travel plans or other unforeseen circumstances

      We strongly recommend purchasing travel insurance that covers trip cancellations and interruptions. Coverage varies by provider and policy, so guests should confirm directly with their insurer what circumstances are covered. 

      3. No-Show Policy

      Guests who do not arrive by 9:30 p.m. on their scheduled arrival date and have not contacted the campground to arrange for a late arrival or next-day check-in will be considered a no-show and the reservation will be cancelled.

      4. Early Departures

      No refunds will be issued for unused nights if guests choose to depart before their scheduled departure date, including departures due to weather, rain, wildfire smoke, poor air quality, or personal circumstances.

      5. Official Evacuation Orders & Mandatory Campground Closures

      If an official evacuation order is issued by the applicable authorities and prevents guests from accessing or staying at the campground, affected reservations will receive a full refund for the nights affected during the reservation period. If the campground is required to close or cancel reservations due to an official government or municipal directive, refunds will be provided for the affected portion of the reservation.

      6. Policy Agreement

      By completing a reservation, guests acknowledge that they have read, understood, and agreed to this cancellation and refund policy.

  • Yes! Quiet hours are from 10pm to 8am. No excessive noise at any time

  • Yes! We have laundry. it is $4 for washer and $4 for dryer

  • Yes.

  • Campfires are permitted in the designated fire pits as long as there are no province issued fire bans active.

  • Yes, well behaved and on leash pets are more than welcome!

  • We are working on constructing a dog run for the campground.

  • Yes! So Many! We are located next to Golden Skybridge and many of our campsites are less than a one minute walk. Click Here to see more things do to around Golden!

  • We have some nature trails on campground marked out on our map. And we have many wonderful hikes around Golden to discover. Click here find new hikes.

  • Yes.

  • Click here for events happening in the town of Golden.

  • Yes! Click here to find the full rules and regulations list. The main thing to note about our campground is that we are a family campground.

  • We currently do not have an additional fee for an extra vehicle.

  • We currenty have 84 sites that are 30 and/or 50 Amp full hook-up, 3 sites that are 30 amp and water. We have back in and pull through.

  • No. Due to safety reasons, ATVs nor any motorized off road vehicles are not allowed to be driven in the campground.